McDonald's

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When It Comes to Service, McDonald's Isn't No. 1

Survey finds McDonald's is dead last; Chick-fil-A comes out on top

(Newser) - The fast-food industry may not be heralded for Michelin-rated fare, but chains can earn loyalty through the customer service they offer, ensuring consumers keep coming back for their burgers, tacos, and pizzas. And per 24/7 Wall St. , fast-food restaurants bested full-service restaurants for the first time ever on this year'...

After 41 Years, McDonald's Makes a Change

It's ending Olympic sponsorship agreement

(Newser) - The year 2018 will mark the first time since 1976 that you won't see the McDonald's logo plastered across Olympic venues, reports USA Today . That's because McDonald's has negotiated an early end to its corporate sponsorship agreement with the International Olympic Committee, which was scheduled to...

McDonald's Sorry for Using Grieving Kid to Sell Filet-O-Fish

Ad has been pulled after outcry

(Newser) - McDonald's is apologizing after one of its commercials that aired in the UK caused an uproar for exploiting childhood grief. The ad shows a young boy asking his mom to describe his late father, and being disappointed at every turn when he doesn't see any similarities between himself...

Old McDonald's Dipping Sauce Just Sold for Crazy Amount

Someone paid $15K for 1998 Szechuan dip mentioned in 'Rick and Morty'

(Newser) - This is either a big fan of the cartoon Rick and Morty, a hopeful collector, or a very brave and nostalgic soul: A packet of 1998 McDonald's Szechuan sauce has sold for $14,700 on eBay, reports Time . The strange background: McDonald's put out the dipping sauce in...

Drive-Thru Workers Could Get $50K 'Facebook Killer' Reward

They delayed his order, called cops

(Newser) - The McDonald's employees who bravely held up the order of an armed and dangerous customer could be in line for a big payday. Police were able to catch up with alleged "Facebook killer" Steve Stephens after drive-thru workers at the Erie, Pa., McDonald's recognized him Tuesday morning...

McDonald's Staff Holds Fries to Stall 'Facebook Killer'

Employees called 911 when Steve Stephens came to McDonald's

(Newser) - Employees at a Pennsylvania McDonald's were instrumental in helping police locate the "Facebook Killer," WOIO reports. Steve Stephens pulled into the McDonald's drive-thru in Erie on Tuesday morning, ordering a 20-piece Chicken McNuggets and fries. While the man—wanted on suspicion of killing an elderly man...

8-Year-Old Boy Drives Younger Sister to McDonald's

He taught himself to drive by watching YouTube videos

(Newser) - When an 8-year-old pulled up to the drive-thru window of an Ohio McDonald's on Sunday night, staff thought they were being pranked, the Morning Journal reports. But the boy and his 4-year-old sister just wanted a cheeseburger. Officer Jacob Koehler tells WFMJ the boy "looked up videos on...

McDonald's Teams With Snapchat for 'World First'

You can send a video and apply for a job all at once

(Newser) - Hoping to don a McDonald's uniform? Look no further than Snapchat. In an apparent "world first," McDonald's Australia says it has teamed up with Snapchat to let users apply for a job using the video app, reports News.com.au . Interested parties need only send the...

McDonald's Pizza? It Exists, and This Guy Found It

Podcast documents Brian Thompson's travels to Ohio to sample the wares

(Newser) - McDonald's is ubiquitous, but Brian Thompson has been obsessed with one particular location in Ohio—and one menu item that's gone missing from virtually every other McDonald's. That item is pizza, and as Cara Giaimo explains in Atlas Obscura , the journalist got it in his head that...

McDonald's Sauce From '98 May Return, Thanks to Cartoon

Rick of 'Rick and Morty' really wants chain's Szechuan McNugget dip on the menu again

(Newser) - More than 20,000 supporters have signed a petition calling for McDonald's to bring back a special sauce for its Chicken McNuggets, and it's thanks to a cult-favorite cartoon. Rick and Morty, a popular animated series co-created by Dan Harmon for the Cartoon Network's Adult Swim roster,...

McDonald's Is Making Big Change to One of Its Burgers

Quarters Pounders will be made with fresh, never-frozen beef

(Newser) - For the first time in more than 40 years, McDonald's will be using non-frozen beef in most of its US locations, the AP reports. After a year-long test in Dallas and Tulsa—which resulted in increased sales—McDonald's will be rolling out Quarter Pounders made with fresh, never-frozen...

At 94, She's on Year 44 of McDonald’s Employment

Her customers are like family, says Loraine Maurer

(Newser) - Loraine Maurer went to work at McDonald's in 1973 after her husband decided to retire. Then 50, "I told him we were too young to stay at home," Maurer recounts to ABC News . She didn't plan to stay for long, but Maurer discovered that she liked...

A Drive-Thru Worker Just Redefined Customer Service

He jumps out window to save unconscious customer in SUV

(Newser) - McDonald's employee Pedro Viloria doesn't typically jump through the drive-thru window, but a shocking moment during his Tuesday breakfast shift in Doral, Florida, led him to do just that. Now, he's being deemed a hero for his quick actions. Mashable reports that after handing over an order...

McDonald's Explains Its Anti-Trump Tweet

Corporation says its account was compromised

(Newser) - Is McDonald's anti-Trump? It briefly appeared so Thursday morning when a tweet insulting the POTUS was posted and even pinned to the top of the McDonald's corporate Twiitter feed, but the tweet was quickly deleted and McDonald's said its account had been "compromised." The Hill...

McDonald's Is Making Ordering Less 'Stressful'

Chain is testing mobile order-and-pay app before national rollout

(Newser) - McDonald's has started testing mobile order-and-pay after acknowledging the ordering process in its restaurants can be "stressful." The company says it will gather feedback from the test before launching the option nationally toward the end of the year, the AP reports. It says mobile order-and-pay is now...

McDonald's Dropped 500M Transactions in 5 Years

But fast-food giant says it has a plan to win customers back

(Newser) - McDonald's says it's lost 500 million customer transactions in the US since 2012 and plans to use deals to help win people back. The world's biggest burger chain said Wednesday during its investor day in Chicago that much of that business was lost after it did away...

Weird Part of McDonald's Straw-Redesign Stunt: 'It Works'

Two top engineering firms went at it

(Newser) - A new McDonald's marketing stunt has managed to catch the attention of tech and food blogs because of its weird premise: the redesign of the humble straw. The chain hired two respected engineering firms—people behind Google, NASA, and DARPA projects—to build a straw that allows for the...

McDonald's Is Giving Away 10K Bottles of Big Mac Sauce

Bigger, smaller Macs to be launched Thursday

(Newser) - To get you to come into McDonald's and buy new versions of its Big Mac, the chain is giving away 10,000 bottles of its trademark special sauce for people to use at home, the AP reports. The move is to celebrate the introduction of the Mac Jr. and...

McDonald's Is Brewing a McCafe Makeover in 2017

Watch out, Starbucks and DD: McCafe is getting major overhaul

(Newser) - When McDonald's rolled out its McCafe in 2009 , it ramped up caffeinated competition, notably with Starbucks. But sales of McDonald's coffee products have been stagnating since that initial jolt, per Crain's Chicago Business , with Nick Karavites, a Chi-Town owner of 18 McDonald's, revealing his own mixed...

Behold, Mickey Dee's Latest: the 'McVatican'

Controversial new Golden Arches opens a stone's throw from St. Peter's Square

(Newser) - Pope Francis might have a job for life, but residents of Vatican City with less job security can now fall back on flipping burgers: As NBC News reports, there's a new McDonald's in town, and this one is controversially located on Vatican-owned property a stone's throw from...

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